Last Updated: 29 September 2026
This policy applies to eligible purchases made on Amazing on Gift and should be read with the Return and Cancellation Policies.
A refund may be considered when an order is cancelled before dispatch, a product is unavailable, a return is approved, or payment was captured but an order was not created. Product-specific conditions shown at checkout apply.
Returned products must be unused, in original saleable condition, with tags, packaging, accessories and proof of purchase. Used, washed, altered, incomplete or misused products may be rejected or receive no refund where permitted.
Approved refunds are normally sent to the original payment method. The bank or payment provider controls the time needed for the amount to appear. Shipping/COD charges may be excluded unless the refund is due to our error, a defective product or a wrong product supplied.
Contact us promptly with your order number, photographs of the package and product, and a description of the issue. After verification we may arrange a replacement, return or refund.
Refunds may not be available for change of mind after the applicable return window, damage from misuse or normal wear, non-returnable/personalised/hygiene-sensitive products, missing components, or claims raised late.
Email info@amazingongift.in with your order number and reason. Phone: +91 12345678. Amazing on Gift, Delhi, India.
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